Privacy policy

Welcome to Rankify, a company providing in-game trading assistance services for video game environments.

This Privacy Policy explains how we collect, process, store, disclose, and transfer your Personal Data when you use our Services.

References to "you" or "your" mean the User. References to "we," "our," or "us" refer to Rankify.

Headings are included for convenience and do not affect the interpretation of this Privacy Policy.

Definitions

Account: A part of the Site allowing Users access to Services and features.

Consent: Your voluntary agreement to Personal Data processing.

User: Any individual receiving in-game trading assistance services from the Company.

Rankify or Company: The entity facilitating in-game trading through the Site.

Site: Our web pages at https://rankify.gg/, where we provide Services.

Personal Data: Information that directly or indirectly identifies you, like name, email, or IP address.

Services: Actions by the Company to facilitate in-game trading for Users.

Third Party: Any entity other than Rankify, Processor, Controller, and the User.

Cookie: Data used by Rankify when providing Services and access to the Site.

Controller: The entity determining the purposes and means of Personal Data processing.

Processor: The entity processing Personal Data on behalf of the Controller.

Coins: In-game items within the Game. Coins are the property of the Game publisher.

Game: A video game played by Users using Coins.

General Provisions

a. We process Personal Data based on legality, fairness, and transparency, following Article 5 of the GDPR and the Data Protection Act 2018.

b. Rankify acts as the Controller of Personal Data received during Service provision. Our employees act as Processors.

c. We are not responsible for Personal Data processing by Third Parties not controlled or owned by Rankify.

Personal Data We Collect

a. We may collect:

1. First and last name

2. Email

3. Password

4. Location data

5. Payment information (for receiving payments)

6. Preferred communication languages

7. We may also collect data about your game account, including email, password, and backup codes. This data is used solely for the purpose of performing the in-game trading assistance service and is permanently deleted from our systems within 24 hours of order completion or cancellation. We strongly advise Users to change their game account password, backup codes, and trusted devices promptly after the service has been completed.

b. We do not collect sensitive Personal Data like race, ethnicity, political views, religious beliefs, union membership, genetic or biometric data, health information, or sexual orientation.

c. Automatically Collected Data:

1. IP address

2. Time zone and language settings

3. Operating system, device type, and screen resolution

4. Country location

5. Usage data and preferences

6. Visit details, including URLs, site transitions, date and time, errors, duration, and page activity

d. We may transfer your Personal Data to countries outside the European Economic Area (EEA) but will ensure it is processed securely and in accordance with GDPR standards.

Purpose of Processing Personal Data

a. We use your Personal Data to:

1. Provide in-game trading assistance services

2. Ensure Site security and administration

3. Communicate with you

4. Identify and prevent fraud

5. Conduct internal audits

6. Comply with legal obligations and defend legal rights

7. Promote our Services and inform you about updates and offers

8. Analyze User behavior to improve our Services

9. Respond to law enforcement requests

10. Resolve disputes and legal matters

11. If you refuse to provide Personal Data, we may terminate our relationship with you.

Sharing Personal Data with Third Parties

a. We may share your Personal Data with:

1. Contractors and Employees: Legal and tax consultants, accounting, marketing, and IT service providers
2. Courts and Government Agencies: To fulfill legal obligations
3. Payment Services/Banks: For processing payments
4. Service Providers: Processing data according to this Privacy Policy
5. Business Transfers: In case of sale, merger, or reorganization

Data Storage and Protection

a. We protect your Personal Data against loss, misuse, unauthorized access, disclosure, alteration, or destruction by:

1. Ensuring confidentiality, integrity, and resilience of processing systems

2. Regularly testing and evaluating security measures

b. We may retain your Personal Data for up to five years after our relationship ends for:

1. Legal obligations
2. Providing Services
3. Sending marketing offers

c. Upon your request for deletion, we will cease processing and delete your Personal Data within 10 business days.

Legal Basis for Processing

a. We process your Personal Data based on:

1. Your Consent
2. Service provision
3. Legal obligations
4. Internal analytics
5. Legitimate interests

b. If you withdraw Consent, we may terminate Services and our relationship with you. We will stop processing your data within 10 business days of withdrawal.

Your Rights (EU and EEA Residents)

a. If you are a resident of the EU or EEA, you have the right to:

1. Access your Personal Data

2. Erase your Personal Data

3. Rectify inaccurate or incomplete data

4. Request data portability to a third party

5. Object to the processing of your Personal Data

Your Rights (US Residents)

a. If you are a US resident, you have the right to:

1. Access your Personal Data

2. Erase your Personal Data

3. Rectify inaccurate or incomplete data

4. Request data portability

5. Withdraw Consent

How to Submit a Request

a. To exercise your rights, please provide sufficient information to verify your identity. We will respond within 30 calendar days.

Limitation of Liability

a. Rankify is not responsible for damages caused by Third Parties, including partners, payment systems, and analytics services.

b. We are not liable for:

1. Loss of Personal Data due to hacking, illegal actions, or your violation of this Privacy Policy

2. Processing by a Third Party

3. Inaccurate Personal Data provided by you

User Consent

a. Your Consent to Personal Data processing is given when you:

1. Check the Consent box

2. Register or log in on the Site

3. Use our Services

Adult Policy

a. Our Services are intended for adults. We reserve the right to delete the Personal Data of minors without notice.

Changes to the Privacy Policy

a. We may update this Privacy Policy at any time. It is your responsibility to review any changes.

b. Digital copies of this Privacy Policy are valid and enforceable.

Contact Us

If you have questions or wish to exercise your rights, please contact our support service at [email protected].