Terms and conditions
1. About These Terms
Please read these Terms of Use carefully before using our Services.
These Terms of Use govern the relationship between the User and Rankify, specifically regarding the provision of an in-game trading assistance service for video game environments from the User's account or by instructing the User following our recommendations.
References to "you" or "your" mean the User.
References to "we," "our," or "us" refer to Rankify.
Headings are included for convenience and do not affect the interpretation of these Terms.
DEFINITIONS
Account: A functional part of the Site through which the User gains access to the Services and features.
User's Consent ("Consent"): A voluntary, specific, informed, and unambiguous expression of will in which the User, through a statement or explicit positive action, agrees to the conditions of these Terms of Use.
User: Any individual who receives in-game trading assistance services from the Company as specified in these Terms of Use.
Rankify or Company: The entity providing in-game trading assistance services for video game environments through the use of the Site.
Site: The web pages at https://rankify.gg/, through which the Company provides Services to the User.
Bonus Credits: Bonuses awarded by the Company to the User, displayed in the appropriate section of the Site.
Personal Data: Any information that is not publicly available and allows direct or indirect identification of the User, such as first name, last name, phone number, IP address.
Services: The execution by the Company of in-game trading assistance services for video game environments for Users, either from the User's account or by instructing the User following our recommendations. The User pays exclusively for the Company's trading service. The Company does not sell, own, or distribute virtual currency, in-game items, or any digital goods.
Third Party: Any natural or legal person, government agency, commercial entity, or body other than Rankify and the User.
Coin: An in-game item within the Game. Coins are the property of the Game publisher. The Company does not sell or distribute Coins; the Company provides a trading service that may result in the User receiving Coins within the Game environment.
Game: A video game played by Users on their own device, for which the User utilizes Coins.
NATURE OF SERVICE
a. The User acknowledges and agrees that all payments made to Rankify are exclusively for the Company's in-game trading assistance service. The Company does not sell, own, distribute, or claim ownership of any virtual currency, in-game items, or digital goods.
b. The Company acts solely as a service provider that facilitates in-game trading activities on behalf of the User. Any in-game items or currency that may result from the trading service remain the property of the respective Game publisher at all times.
c. The Company has no affiliation, association, authorization, approval, or any other form of official connection with game developers, their publishers, and subsidiaries, and is in no way their representative.
USER CONSENT
a. By providing Consent, the User confirms:
They have reached the age of majority in their country, or have obtained consent from a parent or legal guardian to receive the Services.
Agreement to the terms of payment for Services.
Agreement to the refund policy (see our separate Refund Policy).
Agreement to the conditions of these Terms of Use.
Not to use the Site and/or Services for illegal purposes, including copyright infringement.
Agreement to the conditions for receiving and using Bonus Credits.
Not to transmit any worms, viruses, or destructive code in any way.
b. The User consents to receive promotional messages to their email. The User has the right to refuse such messages by contacting the Company's email address: [email protected]
c. The User consents to receive electronic communications and agrees that all agreements, notices, disclosures, and other communications provided by Rankify electronically, via email, and on the Site satisfy any legal requirement that such communication be in writing.
d. Rankify reserves the right to obtain the User's Consent through a form, which may include a checkbox.
e. Any of the following actions signify Consent with the terms of these Terms of Use:
Signing these Terms of Use.
Registration/authorization on the Site.
Using the Services.
REGISTRATION/AUTHORIZATION
a. To receive the Services, the User must register by following the procedure specified on the Site.
b. After registration, the Company creates an Account and provides the User with access to the Services.
c. The User undertakes not to disclose the password to their Account and bears sole responsibility in case of loss of the password and/or its transfer to a third party. If the User has lost access to their Account, the Company may restore access if the User provides evidence that the Account belongs to them or undergoes the Account recovery procedure as defined by the Company on the Site. The Company considers such a request within 15 (fifteen) working days from receipt.
d. Through the Account, the User can access the Services and features of the Company and manage and use Bonus Credits.
e. To delete the Account, the User can request deletion by contacting the Company, and the Account will be deleted within 48 hours of receiving such a request. Upon deletion, all Personal Data of the User is removed, and the deletion is irreversible.
PROVIDING SERVICES AND PAYMENTS
a. The Company provides the User with the opportunity to use its in-game trading assistance service through the Site. The conditions and pricing of the trading service are indicated in the relevant section of the Site.
b. For using the Services on the Site, the Company provides the User with Bonus Credits. The conditions and amounts are set unilaterally by the Company and are specified on the Site. Bonus Credits are credited to the User's account and displayed in the relevant section. The User can use Bonus Credits to pay for the Services. In case of cancellation of Services, the balance of Bonus Credits is returned to the User's account and can be used for subsequent Services. Bonus Credits are not funds, and the User may not spend or exchange them outside the Site under any circumstances.
c. To receive the Services, the User selects the desired scope of the trading service and then pays for the order using the method specified by the Company on the Site.
d. After successfully paying for the Services, the trading service is performed in one of the following ways:
1. Instruction-Based Trading: Using the instructions provided on the Site, the User conducts transactions in the Game's internal market, following the Company's recommendations.
2. Account Facilitation: The User provides their Game account details to the Company; a Company representative logs into the Account and conducts trading activities on behalf of the User. All trading activities are carried out by the Company representative, and the User can view the status in the relevant section of their Game account.
e. The cost of the Company's Services is set in the form of the rate for the in-game trading assistance service and is indicated on the Site. The Company can change the cost of its Services unilaterally, and the new cost is indicated on the Site. The User is required to familiarize themselves with any changes.
ACCOUNT CREDENTIALS AND DATA SECURITY
a. When the User provides Game account credentials (including login, password, and backup codes) for the Account Facilitation method, the Company processes these credentials solely for the purpose of performing the trading service.
b. All Game account credentials provided by the User are permanently deleted from the Company's systems within 24 hours of order completion or cancellation.
c. The User is strongly advised to change their Game account password, backup codes, and trusted devices promptly after the trading service has been completed.
REFUND POLICY AND CHARGEBACKS
a. Please refer to our separate Refund Policy for details regarding refunds.
b. The User agrees to contact Rankify's support team before initiating any chargeback or payment dispute with their payment provider. Initiating a chargeback or payment dispute without first contacting Rankify support at [email protected] constitutes a material breach of these Terms and may result in immediate suspension or termination of the User's Account.
c. The Company reserves the right to dispute any chargeback and to pursue recovery of funds through appropriate legal channels.
INTELLECTUAL PROPERTY RIGHTS
a. All property and intellectual rights to the program code, design, and elements of the Site belong exclusively to Rankify.
b. The Company grants the User a non-exclusive right to use the Services and the Company's content.
c. The User grants the Company a non-exclusive right to use, copy, process, and transfer Personal Data during the term of using the Services.
d. The User guarantees that the Personal Data and information provided do not violate the intellectual property rights of any Third Party.
e. If the Personal Data and/or information provided by the User violates the intellectual property rights of a Third Party, the Company reserves the right to terminate the provision of Services.
f. If the User believes that their intellectual and property rights have been violated, they can contact the Company at the email address: [email protected]. Such a request should include the User's full name, a description of the problem, contact details, and evidence of infringement of intellectual and property rights. The Company will consider such a request within 10 (ten) business days from receipt. By sending such a request, the User confirms that:
1. The information provided is accurate and true.
2. They understand the full extent of responsibility for sending false data.
3. They guarantee that such information does not violate copyright and/or other intellectual property rights of Third Parties.
4. They have all the rights and authority necessary to send the request.
5. They give the Company consent to process their Personal Data in accordance with the terms of the GDPR.
RESPONSIBILITY AND LIABILITY
a. The Company does not study the rules of the Games; therefore, the Company is not responsible if the User violates the rules of the Game, and the User bears all responsibility.
b. The User is solely responsible for any interactions with the Game or service and is solely responsible for any sanctions applied by such a service, including but not limited to account bans, coin wipes, or transfer market restrictions.
c. The Company has no affiliation, association, authorization, approval, or any other form of official connection with game developers, their publishers, and subsidiaries and is in no way their representative.
d. The Company is not responsible for:
1. Loss of in-game items not caused by the Company.
2. Loss of funds not caused by the Company.
3. The User receiving sanctions from the Game or service, including account bans, coin wipes, or any other penalties imposed by the Game publisher.
4. Any damages or losses that the User suffers as a result of using the Site and the Company's Services.
e. Limitation of Liability: To the maximum extent permitted by applicable law, the Company's total aggregate liability to the User for any and all claims arising out of or relating to the Services shall not exceed the amount actually paid by the User for the specific order giving rise to the claim.
f. No Indirect Damages: In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, regardless of the cause of action or the theory of liability.
g. The User must not use the Services for commercial purposes. You may not sell, resell, license, sublicense, transfer, or distribute the Services to third parties without the prior express permission of the Company.
h. The Company is not responsible in case of impossibility of receiving the Services by the User due to any failures in the operation of the Site.
i. The Company reserves the right, but not the obligation, to:
1. Monitor violations of the Agreement.
2. Take appropriate legal action against anyone who violates the laws of England and Wales or the Agreement, including reporting such a User to law enforcement authorities.
3. Remove from the Site or disable all files and content that are excessive in size or otherwise burden our systems.
4. Administer the Site in a manner that protects our rights and property and promotes the proper functioning of the Site.
j. To the extent permitted by law, we provide the materials and Services on an "as is" and "as available" basis. This means that we make no warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, or any warranties arising from the course of dealing or usage of trade.
k. The Company, affiliates, and agents are not responsible for any delays or failures in the Services caused by events beyond the Company's control: natural disasters, Internet failures, equipment failures, power outages, strikes, labor disputes, riots, insurrections, civil disturbances, shortages, fires, floods, storms, explosions, wars, hostilities, epidemics, pandemics, government actions, court orders, etc.
l. THE COMPANY IS NOT RESPONSIBLE FOR THE CONSEQUENCES CAUSED BY THE ACTIONS OF HACKERS OR CRIMINAL MODIFICATION OF THE SOFTWARE.
m. The pages of the Site may contain information that includes typographical errors, inaccuracies, or omissions, including descriptions, prices, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information on the Site at any time without prior notice. The User can report an error by sending a request to the following email: [email protected]. Such a request should include the User's full name or name for a legal entity, description of the problem, contact details, etc.
STATUTE OF LIMITATIONS
a. Any claim or cause of action arising out of or relating to the use of the Services or these Terms of Use must be filed within one (1) year after the date on which such claim or cause of action arose. Any claim not filed within this period shall be permanently barred. This limitation applies to the fullest extent permitted by applicable law.
APPLICABLE LAW AND DISPUTE RESOLUTION
a. All relations between the Company and the User arising from these Terms of Use are governed by the laws of the United Kingdom of Great Britain and Northern Ireland.
b. Any dispute arising out of or in connection with this contract, including any question regarding validity or termination, shall be referred to and finally resolved by the London Court of International Arbitration (LCIA) in accordance with the laws of England and Wales according to the rules of the LCIA, which are considered part of this clause. The number of arbitrators shall be one (1). The seat of arbitration shall be London. The language of the proceedings shall be English. The governing law of the contract shall be the substantive law of the United Kingdom.
c. The Parties agree that any arbitration shall be limited to the dispute between the Parties individually. To the full extent permitted by law: (a) No arbitration shall be joined with any other proceeding. (b) There is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures. (c) There is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
DURATION OF TERMS OF USE
a. These Terms of Use are in effect during the period of use of the Site and Services by the User. In the event of termination of the use of the Site Services and termination of relations between the parties, these Terms of Use shall cease to have effect.
CHANGES TO THE TERMS OF USE
a. Rankify will notify the User about changes to the Terms of Use within 7 (seven) business days. The Company updates the date of the current version of the Terms of Use in the line "Last modified."
b. The User is obliged to read the new terms of the Terms of Use, and Rankify is not responsible if the User has not read the new terms.
c. Our electronic or otherwise retained copies of the Terms of Use are considered valid, complete, and enforceable versions in effect at the time of your visit to the Site. If the User uses the Site after updating the Terms of Use, we have the right to assume that the User has read the new version and agrees to the terms.